We’re currently delivering to all destinations.
Christmas delivery cut off dates:
Please order by:
- Auckland: 17 December
- Rest of NZ: 20 December
- Australia (Standard Delivery): 6 December
- Australia (Express Delivery): 13 December
- International (Courier Delivery): 23 November
NZ Delivery Times
We’re operating safely with contactless delivery. We aim to dispatch all NZ orders placed before 1pm Mon-Fri on the same day. Orders placed after 1pm are expected to be dispatched the following working day. As soon as your order has been packed and dispatched we will email you with your parcel’s tracking number to track with NZ Post. We’ll keep you updated about the status of your parcel so you know when it’s with NZ Post and when it’s out for delivery. Thanks for your patience while our team process and pack orders in a safe way.
Auckland Delivery Times
NZ Post are currently experiencing delivery delays within Auckland. Please allow extra time for your order to arrive, and stay updated with your delivery status by tracking your parcel with NZ Post.
NZ Rural Delivery Times
For rural addresses in NZ, please allow for an extra 1-2 days for delivery.
We offer free delivery within New Zealand on all orders over $49 NZD. For orders under this amount, postage is just $5.90
You can expect your TheHealthOutlet parcel to be delivered in lovely, recyclable paper packaging. Why we deliver in paper, not compostable bags.
To track your order, simply enter your order’s tracking number on the NZ Post Tracking Tool. We’ll email you your tracking number as soon as your order has been packed and is ready for collection by our courier.
If you don’t already have one you might want to sign up for a NZ Post account. It’s free and allows you to use these great services:
- Subscribe to tracking alert emails
- Redirect your parcel to another address
- Redirect your parcel to a NZ Post pick-up point
- Add special delivery instructions for the courier
Christmas delivery cut off dates: Order by 6 December to receive Australian Parcel Post orders before Christmas or by 13 December for Express delivery.
We offer free Parcel Post delivery to Australia on all orders over $79 NZD. For orders under this amount, postage is just $4.50 NZD, with a targeted delivery of 4-10 days.
We also offer Express Post delivery to Australia, with a targeted delivery time of 3-8 days from your parcel's dispatch. This costs $5 NZD for orders over $79 NZD or $9.50 NZD for orders under $79 NZD and an additional $5 NZD per kg.
Due to increased order volume we’re currently expecting a small delay to our usual speedy service. Please allow 1-2 extra days for dispatch.
We’re currently delivering to international destinations where NZ Post tracked services are available. Please expect varying delays in some international destinations as result of COVID-19 impact on global freight. Find out more about our international delivery options.